BrabantiaOnline.com is committed to protecting your privacy while you are visiting our Site.
In order to provide the best in customer service, we may ask you to share "personal information" -- information unique to you, such as your name, address, and phone number. First and foremost, we want you to understand our policy regarding the collection and use of your personal information.
The Personal Information Collected
You may visit our Site or call Customer Service to search for merchandise without providing us with any personal information.
How Personal Information Is Used
- Personal Information
We offer you the flexibility and freedom to complete an order on our Site at any time. In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.
- Transaction Information
In order to complete an order, you will be asked to share with us information required to complete the purchase successfully, such as billing address, credit card number and expiration date, etc.
When you purchase merchandise on our Site, we use your personal information in the following ways:
- When you make a purchase, your personal information will be shared with all third-party vendors necessary to successfully complete the order -- including the manufacturer you have selected and others who facilitate the transaction (for example, credit card authorization companies).
- From time to time, you may receive communications from us, including: (i) specific information we want to communicate to you regarding your purchase; (ii) notifications regarding updates or modifications to our Site; and (iii) details regarding any special promotions sponsored by us, such as any rebates, sweepstakes and gift promotions. These communications may be sent by us or by third parties performing services on our behalf.
- From time to time, in an effort to improve our service, we may ask third parties to conduct marketing-research analyses on our behalf and, as such, the information we provide to them is restricted to marketing-research analyses only. Any personal information we provide to such third parties is protected under confidentiality agreements.
- In the event that our Company or this Site or certain of our assets are acquired, your personal information may be one of the transferred assets.
What We Won't Do With Personal Information
ThermosOnline.com will not sell or rent your personal information to any third parties.
Because security is important to us, we exercise great care in providing secure transmission of your personal information before it is transferred across the Internet from your personal computer to our secure servers. We use industry-standard, secure-socket-layer (SSL) technology, which is utilized by most popular browsers, including Netscape and Microsoft Explorer, to encrypt (or convert into code) your personal information before it is transferred across the Internet. To further safeguard your most sensitive credit card information, we transfer such information across the Internet in an encrypted format and then store such information in our secure database. We will permit only authorized employees, who are trained in the proper handling of personal data, to access your personal information.
To further protect your personal information, we have a security system that includes: world-class firewall technologies; logical network segmentation, allowing restricted access to stored profile information; and logical and physical security restrictions to our databases and systems.
Other, Non-Personal Information Collected
Like many other Internet sites, we automatically collect non-personal information regarding our visitors, such as software client information (for example, IP addresses, browser versions and operating systems) and aggregate information (for example, number of pages accessed) in order to analyze Web traffic and usage trends. Information of this nature does not pertain to your specific identity and is not associated with your personal information. To enhance your experience on our Site, we and our third-party advertiser(s) commonly employ Internet technologies, such as "cookies," to collect and store non-personal information about our visitors. "Cookies" are small pieces of information that are transferred by a website and stored by your Web browser on your computer's hard drive. With most browsers, you can set the preferences to show a warning each time a cookie request is received. You can also set the browser not to accept cookies at all. However, because we won't be able to personalize your experience if we cannot recognize you, we suggest that you allow your browser to accept cookies.Cookies and Web beacons (also called "pixel tags") may be used by us or our third-party advertiser(s) to determine how you reached our Site, to track your usage patterns once you are on our Site, and to target our Internet banner advertisements on our Site and other websites.
Questions, Comments or Concerns